Every Day Benefits
Life Events
Overview
Whether you’re saying “I do” or growing your family, here’s what you need to know about how your life change affects your benefits.
What’s a Qualifying Life Event?
- Marriage, divorce or legal separation
- Move from part-time to full-time employment
- Your spouse or child passes away
- Birth or adoption of a child or a change in legal guardianship
- Gain or loss of other benefits coverage (through your spouse, parent or another job)*

Changing Your Coverage
Keep these tips in mind:
*If you become eligible or lose eligibility for state-provided healthcare coverage (CHIP or Medicaid), you have 60 days to make a change to your coverage.
Please note: If you change your status from full-time to part-time, your benefits will not automatically end. You have 31 days to fill out and submit a change form electing to drop your benefits; otherwise, your benefits will continue.
Life Event Changes at a Glance
Life Event | Your Coverage | Spouse/DP Coverage | Child Coverage | Required Documentation |
---|---|---|---|---|
Marriage1 | Add or Drop | Add | Add or Drop2 | Marriage certificate |
Domestic partnership (DP)1 | Add or Drop | Add | Add or Drop2 | Domestic Partnership Declaration Form and/or notarized affidavit |
Divorce/legal separation/dissolution of domestic partnership | Add | Drop | Add or Drop (drop if not your dependent) | Divorce decree, legal separation document, or proof of dissolution of domestic partnership |
Birth or adoption1 | Add | Add | Add | Birth certificate or adoption papers |
Guardianship | Add | N/A | Add | Legal papers |
Death of spouse/DP | Add | Drop | Add | Death certificate |
Death of eligible dependent | N/A | N/A | Drop | Death certificate |
Dependent ineligible (reached maximum age) | N/A | N/A | Drop | No documents required |
Spouse/DP now covered by their employer | Drop | Drop | Drop | Proof of benefit coverage from employer |
Spouse/DP makes changes at Open Enrollment3 | Add or Drop | Add or Drop | Add or Drop | Proof of loss or benefit coverage from employer |
Become eligible for Medicaid or CHIP | Drop | Drop | Drop | Proof of eligibility or enrollment |
Loss of eligibility for Medicaid or CHIP | Add | Add | Add | Proof of loss |
Loss of other coverage1 | Add | Add | Add | Proof of loss |
- If you are enrolling based on one of these events, you will have the opportunity to change coverage levels or options.
- Dropping child coverage is permitted if you (the associate) drops coverage.
- Change must be consistent with change made under spouse’s/DP’s plan.
How To Make Changes
-
1
Log in to the Benefitfocus portal
After you log in to the Benefitfocus portal, click on “Edit Your Benefits.” Then follow the instructions to make a change outside of Open Enrollment.
-
2
Provide documentation within 31 days of the change
You’ll need to upload supporting documentation in the Benefitfocus portal. Eligibility requirements must be met and proof provided before coverage begins.
Required Documentation
When making changes to your coverage, you’ll need to provide documentation for verification. What you’ll need to provide depends on the change you’re making. For example, if you’re adding or removing dependents, you’ll need to provide a marriage license, birth certificate, adoption paperwork or divorce decree. If you’re covering your domestic partner, you’ll also need to include the Declaration of Domestic Partnership Form.
You can provide documentation on the Benefitfocus portal, or you can upload it using the Benefitfocus mobile app (company code: aeobenefits).
Enrolling Newborns and Other Children
You have up to 31 days after the birth, placement for adoption, adoption of your child(ren) or appointment as legal guardian to add your child(ren) to your medical plan. If you don’t enroll your newly acquired child(ren) within this time period, you won’t be able to enroll them for coverage until the next Open Enrollment.
If You Leave AEO
Some benefits coverage will end on the date you terminate employment or are no longer eligible. This includes Basic and Supplemental Life and AD&D, Short-Term Disability, Long-Term Disability and FSA coverage.
All other benefits end on the last day of the month after your employment ends or you’re no longer eligible.
You may be able to convert your Supplemental Life and AD&D to an individual policy. Contact Aflac directly at 844-440-1063.
Questions?
You might be interested in:
Eligibility
Find out when you’re eligible for benefits and which family members you can cover.
Learn MoreEnrolling Basics
Get the facts on enrollment deadlines, when your benefits begin and when you can make changes.
Learn More