Well Being

Confide EAP

Overview

The Confide Employee Assistance Program (EAP), provided by Cigna, provides confidential support for everyday challenges and for more serious problems.

Behavioral Health Support

The Confide EAP is available to you and your household members, even if you’re not enrolled in an AEO medical plan.

The EAP is available 24/7. Whether you’re dealing with stress, anxiety, depression or something else, the Confide EAP gives you personal guidance when you need it most.

Your care navigator will take time to talk through your issue and get you to the right resource or licensed clinician. This includes:

Matching you with a therapist who’s right for you and has open appointments
Quickly responding to your needs in a crisis situation
Providing in-the-moment support with an on-staff clinician

More Ways the Confide EAP Can Help

The Confide EAP can also help you with:

Family and home life issues: Find vetted referrals for childcare or eldercare, moving resources and pet sitters.
Job and career concerns: Get time-management support, tips to deal with stress and career development resources.
Financial and legal matters: Consult with financial and legal experts for 30-minute consultations per issue at no additional cost.

Fast Facts

24/7/365 care

10 face-to-face or telephone visits per issue

100% confidential

FAQs

Who am I talking to when I call the EAP?

The Confide EAP team includes behavioral licensed clinicians, social workers, advocates and care coordinators.

How many visits do I get?

You and your household members can get 10 face-to-face or telephone visits per issue.

What if I need help beyond 10 visits?

If you’re enrolled in an AEO medical plan, you can tap into your medical plan benefits. Both Cigna and Kaiser Permanente cover mental health and substance abuse care.

GET in Touch

myCigna.com

844-338-4232